Privacy Policy

Global Pets is a division of Global International Relocation, specializing in the safe transportation of your pets by air or land to any corner of the world. As part of our activities and in compliance with legal requirements, Global Pets collects and manages personal information, which is stored in a secure database owned by us.

This policy is developed to comply with the European Union legislation known as GDPR (General Data Protection Regulation).

Purpose

This policy informs our clients, employees, contractors, and suppliers of the guidelines under which Global Pets processes and protects personal information throughout all stages of our processes (collection, use, retention, disclosure, and destruction).

Principles

Legality

Global Pets only collects, uses, and discloses personal information in accordance with applicable laws. We also require our clients, employees, contractors, and suppliers to adhere to this same policy.

Transparency

When necessary, Global Pets will openly and honestly explain to the legitimate owners of the information—clients, employees, contractors, suppliers, and third parties involved—how we handle personal data and its use.

Accessibility and Updating

We are always available to answer any questions regarding the personal information we hold, how it is handled, who handles it, and to assist legitimate owners in correcting any errors.

Privacy Security

If we discover information that should not be in our database, we will promptly delete it, investigate how it was added, and take appropriate actions to prevent recurrence. You may modify or remove your personal data from our database at any time by contacting us at info@globalpets.pt.

Activity Characteristics

Global Pets may require access to personal data of individuals with whom we do not have a direct commercial relationship, obtained through clients or agents for whom we provide services.

Integrity

We will follow policies and practices that support and promote the integrity of the personal information we handle.

Subcontractors

During our professional activities, we may need to involve subcontracted entities to perform complementary services. We will only use external services from entities that not only have an appropriate privacy policy but also explicitly accept Global Pets' policy.

Acceptance

By accepting this policy, you confirm that you have read, understood, and agreed to the terms set out

Database and Validity

All personal information collected and used will be stored in Global Pets' database for as long as necessary to fulfill the purposes of this Policy and the services we provide. For clients, employees, contractors, and suppliers, personal data related to the fulfillment or execution of their commercial relationship will be maintained for at least the period established by applicable legislation.

The content of our database is legal and relevant for the purposes necessary to carry out our activities.

Our database contains only the following personal data: Name; Residence; Address; Date of Birth; Identification Number (Passport, Identity Card, etc.).

Our database does not include information related to: Race or ethnic origin; Sexual orientation or behavior; Health condition; Religion Political; Philosophical affiliation.

Website

A cookie is a text file that can be placed on your internet browser by websites you visit, which stores information and preferences to facilitate future visits. Cookies do not store personal data. Our website may use the following types of cookies:

Analytical Cookies: These allow us to recognize and count the number of visitors and understand the pages visited.
Functionality Cookies: These allow us to recognize when you return to our website, enhancing your visit experience, such as language settings.

You can change your cookie preferences at any time, both on our website and on any other site, through your internet browser settings.

External Links

Our website includes external links. Clicking on these links to directly access our social media pages may activate a cookie that tells us which page you were on and triggers processes to ensure a correct and swift connection. When accessing the external links, the active privacy policy will be that of the social network itself.

Changes

We reserve the right to alter this policy at any time and without prior notice. Therefore, it is important that you review it periodically. Whenever any changes are made, we will notify you via email or through our website.